Change a Credit Card on a Reservation
Below are the steps to update or change a credit card on an existing reservation via the backoffice:
- Search for the reservation
- Click on the Payment Details tab
- Click on Update Credit Card on File
- Click on the reservation you wish to update and then enter the new payment card detail
- Click on Submit
Guests can also update their credit card information by logging back into their reservation on the booking site or by using the "Edit Reservations Now" button found in their acknowledgment email.