How do you manage special requests in Resiada such as adjoining or connecting rooms?
Special request(s) can be added to a reservation by the following steps:
- Search the reservation
- Click on the room
- Near the bottom of the reservation detail page, click on "View/Edit Reservation Special Requests"
- A handful of special request check boxes appear or the option to add additional requests via an open text box noted as Other Requests.
Guests can enter special requests during the booking process or after completing their reservation by clicking the "Edit Reservations Now" link included in their confirmation email.