Managing Events for Multiple Clients: A How-To Guide

When it comes to event management, handling multiple clients can be a challenging task. The key to success lies in organizing each client's events distinctly and efficiently. Here’s a simple guide to help you navigate through managing events for several clients with ease and expertise.

Setting Up Client Accounts: The Parent-Child Model

Create Distinct Accounts

  • Parent Account: This is your primary account.
  • Child Accounts: Request these through Resiada support. These accounts are linked to your primary account but are distinct, allowing separate access to different clients' events.

Accessing Accounts

  • Upon login, you'll see a dropdown menu listing all your accounts (parent and child).
  • Select the desired account to manage events specific to that client.

Why It Works:

  • Security and Privacy: Each client can only access their own events, ensuring confidentiality.
  • Simplified Management: Easy switching between clients streamlines your workflow.

Creating Users Within Accounts

  • For each client's account, you can create new users.
  • These users have access only to the account they are assigned to.

Best Practices for User Management

  • Assign Role-Based Access: Give users access based on their role in the event management process.
  • Keep It Updated: Regularly review and update user access to ensure security and efficiency.

Practical Example

Imagine you’re managing events for two different organizations: 'Alpha Corp' and 'Beta Inc.' Here’s how you can utilize the parent-child account system:

  1. Parent Account Setup: Your main Resiada account.
  2. Child Account Creation: Request child accounts for Alpha Corp and Beta Inc.
  3. User Assignment: Create users under Alpha Corp for their team, and do the same for Beta Inc.
  4. Event Management: Log into Alpha Corp to manage their events, and switch to Beta Inc as needed.

Managing multiple clients' events doesn’t have to be a juggling act. With the right tools and a structured approach, you can ensure each client's events are handled professionally and efficiently. Remember, organization is key!

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