Step 3: Settings: A Comprehensive Guide
Setting up your event in Resiada? Fine-tuning your event settings is a crucial step that shapes the overall experience for your attendees. Whether it's ensuring language accessibility or setting clear policies, each element plays a pivotal role. Let's walk through the key aspects of adjusting your event settings in Resiada.
Accessing the Edit Event Section
To begin, click on 'Manage' to reveal a menu with 'Event' and 'Advanced' sections. Choose 'Settings' under the 'Event' section to jump into the 'Event Settings' page.
Key Components of Event Settings
Booking Site Settings: Tailor your booking site to suit your event's character. Adjust settings related to guest reservation limits, room information visibility, and maximum reservations/rooms per group. This includes enabling or disabling features like guest edits, cancellations, and specific room details. The Overflow Housing link allows you to share a URL to an external site that offers additional housing options. This feature is particularly helpful for guiding guests to alternative accommodations when your primary booking options are fully booked or when you reach the cutoff date. Please note that this link will only be activated and visible once the cutoff date is reached.
The Sub Block Request URL field enables you to link to an external site designed for collecting requests from guests who wish to book a larger group of rooms than the specified Max Reservations/Group limit. For example, if the Max Reservations/Group is set to 9, entering a URL in this field will provide guests with an option to access the linked site, where they can review and complete a request form for a sub block of rooms.
Support Information: Provide essential details such as contact information, support hours, and additional resources. This is key for guests who need assistance or more information. The support information you enter will be accessible on the attendee booking site.
Restrictions and Policies: Establish rules for hotel stays, cancellations, deposit refunds, and other policies. This step is vital for setting clear expectations and ensuring legal compliance.
Event Policies: Include comprehensive terms of service, cancellation policies, and any specific rules guests need to follow. Ensure these policies are clear, comprehensive, and visible to all guests.
Minimum Nights Requirement (if activated in Step 2): Manage hotel occupancy and booking patterns by setting a minimum length of stay for reservations. This strategic tool optimizes guest convenience and event logistics.
Language Settings (if activated in Step 2): Cater to a diverse audience by defining the default and additional languages for your event. This ensures that your event is accessible and comprehensible to all attendees.
Important Considerations
- Clarity and Consistency: Aim for clear, concise information that aligns with your event's theme and objectives. Avoid ambiguities to prevent guest confusion and dissatisfaction.
- Guest Accessibility and Inclusion: Address the diverse needs of your attendees. From language settings to support information, ensure that your event is inclusive and easy to navigate.
- Legal Compliance: Adhere to relevant laws and industry standards, especially concerning cancellation and refund policies.
- Flexibility and Responsiveness: Be ready to adjust settings in response to changing circumstances, such as new health guidelines or safety protocols.
- Comprehensive Support Info: Provide detailed and clear support information to assist guests with any queries or issues they may have.
- Feedback Incorporation: Utilize feedback from past events to refine and improve the settings for your future events.
Adjusting the event settings in Resiada is more than just configuring technical aspects; it's about enhancing the overall experience for both guests and organizers. By paying attention to these details, you can ensure a well-organized, guest-friendly event setup that resonates with your audience.