Add a New Reservation

Adding a new reservation in the Resiada back office? It's easier than you think! Let’s walk through this simple process, step-by-step. Whether you're dealing with contracted rooms or ones from the Open Block, follow these guidelines for a smooth experience.

Step 1: Select Your Reservation Group

New Group: Got a reservation that isn't part of an existing group? No problem. Create a new reservation group and set up a reservation contact.
Existing Group: Adding to an existing group? Simply search the reservation and head over to the reservation group page.

Step 2: Dive into the Details

Click on ‘Add New Reservation’.
Fill in the essentials like check-in/check-out dates, number of guests and rooms, and, if you have them, a discount or access code.

Step 3: Choose Your Room

Browse the available rooms for each hotel. Need more info on rates? Click on ‘Daily Price’.
Adjust your search parameters if needed.
Found the perfect room? Click ‘Reserve’ next to your choice.

Step 4: Contracted or Open Block?

Contracted Rooms:

These are rooms secured through agreements between event organizers and hotels.
They usually come with specific terms, including cancellation policies and rates.
When booking a contracted room, you might see additional options and have to adhere to certain contract conditions.

Open Block Rooms:

These are rooms not bound by specific contracts and offer more flexibility.
The booking process for Open Block rooms is generally more straightforward, with fewer restrictions.
When adding a reservation for an Open Block, primary guest details are mandatory, and the reservation can typically be completed only via credit card payment.
No additional options are displayed in the edit reservation details view for an Open Block.

Step 5: Finalize Your Booking

Enter all necessary guest details. Remember, for Open Block rooms, primary guest details are required.
Payment time! This is usually done via credit card, especially for Open Block reservations.
Double-check all details and hit ‘Confirm’ to finalize.

Additional Tips

Always review the event-specific cancellation policy, especially for contracted rooms.
Accuracy is key. Make sure all guest information and reservation details are spot-on before finalizing.

And there you have it! By following these steps, you can add new reservations in Resiada’s back office, whether it’s for contracted rooms or Open Block rooms. Remember, the type of room you're booking may slightly tweak the process, so stay alert to those details.