User Management

Managing users efficiently is key to collaboration and operational success. This guide walks you through how to add team members, disable accounts, and reset passwords using the User Management section of your account.


Accessing User Management

To get started:

  1. Log in to your Resiada account.
  2. Click your avatar in the top right.
  3. Select User Management from the dropdown.

⚠️ Note: Only users with User Management permissions can access this section.


User Management Dashboard Overview

  • Users

    Add new users and search for or manage existing users.

  • Permission Overview

    Displays all users and their current permission levels.


Adding a New User

  1. Click Add New” in the Users section.
  2. Fill in the user's name, email, phone number, and optionally upload a profile photo.
  3. Click Save and Add.

    → The system will automatically send an email invitation to the new user.


Disabling a User

If someone no longer requires access:

  1. Search for the user in the Users section.
  2. Click on their profile.
  3. Click Disable User in the top-right corner.

Resetting a User’s Password

To help with forgotten passwords:

  1. Locate the user in the Users section.
  2. Click their profile.
  3. Click Reset Password.

    → The user will receive an email prompt to reset their password.


Takeaways

  • Add and manage users from a centralized dashboard.
  • Only authorized users can make changes.
  • Keep your account secure by disabling users who no longer need access and supporting password resets as needed.

Need help assigning roles or setting permissions? See our companion guide:

👉 Understanding User Permissions

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us