Understanding User Permissions

Assigning the right permissions ensures your team members have the tools they need—without compromising security. This guide explains how to manage Global and Event-level permissions, as well as what each permission does.


Types of Permissions

🔷 Global Permissions

These apply across all events on your account—best for core team members.

How to assign:

  1. Go to User Management and select a user.
  2. Under Global Permissions, check individual boxes or select a predefined permission group.
  3. Click Save Permissions.

🔶 Event-Level Permissions

These apply to specific events only—ideal for temporary staff or external partners.

How to assign:

  1. Navigate to the user’s profile.
  2. Go to Event Permissions.
  3. Check the boxes for permissions specific to that event.
  4. Click Save Permissions.

⚠️ Note:

  • Blue toggles = inherited from global permissions (cannot be changed).
  • Green toggles = applied specifically at the event level.
  • Global permissions override event-level ones.

For further details, visit:

👉 Global vs. Event Permissions Explained


Permission Types: What Each One Does

Reservations

  • View: Read-only access to all reservations.
  • Edit: View and edit all reservations.

Payment Override

  • Process payments using any approved payment method for the event.

Reports

  • Planner: Access all reports except Processing Fee and Profit/Loss summaries.
  • Executive: Full access to all reports.
  • Shareable: Share and schedule reports externally.
  • Admin: View report schedules.

User Management

  • Manage other users and their permissions.

Event Management

  • View and edit event-level details and reservations.

Rooming List Management

  • Access and manage rooming lists for contracted hotels.

Permission Groups: Fast, Predefined Access

To simplify permission setup, Resiada offers predefined permission groups:

Group Includes Permissions For
Admin Full system access—every permission available.
Planner Reservations (view/edit), reports, user management, rooming lists
Support Reservations only (view/edit)


Adjusting Permissions Later

  1. Open User Management and select a user.
  2. Make your changes under Global or Event Permissions.
  3. Click Save Permissions.

Best Practices

  • Keep Permissions Up to Date: Review regularly as team roles change.
  • Use Groups for Efficiency: Assign predefined groups for faster onboarding.
  • Secure Your Account: Only grant necessary access for each role.

By understanding and applying these permission settings, you’ll keep your workflows smooth and your data secure.

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