How do I add a reservation in the backoffice?

To add a reservation, follow the following steps:

  • Navigate to the 'All Reservations' at the top horizontal menu or 'Event Reservations' tab on the black horizontals menu on your event in the back office.
  • Click on 'New Reservation' at the top right corner.
  • Fill out the required details such as event selection, reservation main contact's name, email, phone and preferred language.
  • Click on "Create Reservation"
  • A reservation record will open up with the main contact's information. Click on "Add New Reservation" to add a room to this record.
  • Enter the check in/ check out date, sub block to search against, number of guest(s) and room(s). Enter discount or access codes if applicable and then click on "Find Rooms"
  • Review the list of hotel and room availability based on search criteria and click on 'Reserve'
  • Apply Payment Details to the reservation and hit "Confirm'
  • Enter the Guest Details (name, email and rewards number) of the person staying in the room booked. Add any Special Requests or notes you want to appear on the rooming list in the text field provided and hit 'Save Changes'
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