Room Block Management Tips, Tricks & FAQ's
Find answers to questions planners frequently ask
- Why was there a hotel result seen on the GDS import system that is now suddenly no longer available?
- What should I communicate to hotels about Resiada’s involvement in the block management process?
- Can a canceled reservation be reinstated?
- What's the ability to control wording or verbiage on emails?
- Is there a way to send out reservation acknowledgments in bulk for Grouped reservations?
- What does the multiple icon in wait list settings mean?
- How should guests handle making reservations for different order IDs using the same browser? Is it possible for Resiada to bypass the data stored in a user's cache and cookies, and always pull the correct order ID from the booking link?
- What’s the time limit for entering credit card info before it’s abandoned?
- After exporting a rooming list to a hotel, can you retrieve a complete list with the hotel confirmation numbers?
- If a sub-block is set to have access until X date. After X date will they be allowed to make modifications?
- What factors contribute to the discrepancies between the average nightly rate displayed on the hotel order and the rate shown on the front end?
- If Max Reservations/Group is set to one, can a guest book more than one room?
- What is the lock icon next to a hotel tax?